Shipping policy

Free Metro Shipping Australia Wide

Competitive shipping rates for non-metro area's.

All our products are made to order and have different production times. If you need something urgently for a deadline, just get in touch to see what we can do.

Unframed Prints : Dispatch in 1-5 working days.
Framed Prints : Dispatch in 4-10 working days.
Canvas Prints : Dispatch in 4-10 working days.
Wallpaper : Dispatch in 5-10 working days.

Orders are shipped via Courier or Australia Post from our factory in Geelong Victoria. Depending on your location, under normal circumstances your order will arrive within 2-5 working days from the date of dispatch for metro areas and longer for rural.

You will receive a shipping email with tracking information when your order is dispatched. If you are not home at the time of delivery, a card will be left with instructions for re-delivery. Alternatively if its safe, the courier may leave your package at your door.

The above times are a guide only and not a guarantee your order will arrive within a set time frame. During peak delivery times (Nov- Dec) or due to unforeseen circumstances there may be delay’s with shipping providers. If you need your order by a certain date please get in touch to discuss the options.

Returns

Change of mind - Unframed Prints

All of our unframed prints are made to order but can be returned for store credit or a refund. Shipping costs are non-refundable and return postage is the responsibility of the customer. Returns are only accepted for 7 days from date of delivery, get in touch if you wish to make a return.

Change of mind - Framed Prints / Canvas Prints / Wallpaper

All our framed products are made to order according to the design, size and framing options you choose; we are unable to return these items back into stock as it’s unlikely another customer will choose the same options as you. Please choose carefully and make sure you are happy with your choice before purchasing. If you are not happy with the product, we do offer returns. Return postage is the responsibility of the customer. Returns are only accepted for 7 days from date of delivery, get in touch if you wish to make a return.

Damaged in transit

When shipping large fragile items there is the possibility of damage, thankfully due to considerable protective packaging this is a very rare occurrence for us.

If items are damaged during shipping please contact us immediately via email within 24 hours of receiving the product and provide photo’s of the damage along with packaging. We will then supply a replacement at no cost to you.

We do not refund damaged items, a replacement will be sent and a return label provided to return the damaged item back to us.