Refund policy

Returns

Change of mind - Unframed Prints

All of our unframed prints are made to order but can be returned for store credit or a refund. Any shipping costs are non-refundable and return postage is the responsibility of the customer. Returns are only accepted for 7 days from date of delivery, get in touch if you wish to make a return.

Change of mind - Framed Prints / Canvas Prints / Wallpaper

All our framed products are made to order according to the design, size and framing options you choose; we are unable to return these items back into stock as it’s unlikely another customer will choose the same options as you. Please choose carefully and make sure you are happy with your choice before purchasing. If you are not happy with the product, we do offer returns. Any shipping costs are non-refundable and return postage is the responsibility of the customer. Returns are only accepted for 7 days from date of delivery, get in touch if you wish to make a return.

Damaged in transit

When shipping large fragile items there is the possibility of damage, thankfully due to considerable protective packaging this is a very rare occurrence for us.

If items are damaged during shipping please contact us immediately via email within 24 hours of receiving the product and provide photo’s of the damage along with packaging. We will then supply a replacement at no cost to you.

We do not refund damaged items, a replacement will be sent and a return label provided to return the damaged item back to us.